Here is what our team is doing to keep our clients and team safe amid the concerns of COVID-19. Learn More

Here is what our team is doing to keep our clients and team safe amid the concerns of COVID-19. Learn More

The Best Heating Products and Services in Cincinnati

Heating Services and Products for the Greater Cincinnati Area

Winters in the Cincinnati area can be extreme, so during the cold months a reliable source of heat is required for your comfort and safety. Thomas & Galbraith Heating, Cooling & Plumbing is your best choice for heating repairs, furnace maintenance, and HVAC installation / replacement work.

We’re known as the experts in Cincinnati, providing our clients with heaters, furnaces, and heat pumps to keep them warm and comfortable all winter long. If there’s ever a problem with your home staying warm, we’re on call ready to help

Heating Emergency?   CALL (513) 327-2578   Calls are answered 24/7/365

Thomas & Galbraith Service Area

The Thomas & Galbraith team works throughout the following zip codes shown on the map. Don’t see your location on the map? Call us… we’re growing every day!

Call us 24 hours a day, 365 days a year: (513) 327-2578

Service Area Map

If your home heating system isn’t working, you need fast, experienced help to get it up and running again. Thomas & Galbraith Heating, Cooling & Plumbing provides speedy and professional installation, maintenance, repair, and service for your heating and cooling system, 24 hours a day, 7 days a week. With so many options for replacing your old furnace with a new, energy-efficient model, our Comfort Consultants are here to assist you in determining the best options that meet your needs. Our trained furnace installers specialize in properly installing furnaces, so your unit functions at maximum efficiency to get you the highest energy savings.

Heating Systems We Service in the Greater Cincinnati Area

At Thomas & Galbraith Heating, Cooling & Plumbing, we service, repair, and install several types of heating equipment:

  • Heat Pumps
  • Gas Furnaces
  • Ductless Heating
  • Boilers
  • Geothermal Heat Pumps

Troubleshooting Tricks from Our Heating Experts

Before you call our heating experts, you might want to see if there is a simple solution to your heating problem that you can solve on your own.  Below are some guidelines from our experts. If you are uncomfortable with checking any of these things, then call us and we will send one of our heating technicians to help.

  • Confirm that there’s power to the furnace.
    • Turn the fan to “ON” on the thermostat to test for power to the furnace
    • If the furnace doesn’t start, reset the breakers at the electrical panel, especially if the thermostat is showing a blank reading.


  • Check the airflow from your vents
    • Check all return air grilles and registers. Make sure they are not blocked by furniture and are open and blowing air.


  • Check your thermostat’s batteries.
    • Some types of thermostats still operate on batteries, even if they are also wired to the home. If the rest of your house has power, but the display on your thermostat is out, check the batteries to see if that fixes the problem.


  • Replace your air filter
    • If it’s been more than a couple of months since you changed your air filter, you should check to see if that’s the problem. Your HVAC system could be providing irregular heat due to clogged filters.


  • Make sure your power and gas are on.
    • There could be power outages in your area.
    • Sometimes a gas company will turn off gas service because they detected a leak. Check your meter for a red tag or a lock on the gas valve leading to the meter.


  • Clear any obstructions from the outside unit.
    • Leaves, grass, and debris can block airflow to the unit causing it to overheat. If possible, make sure there’s a three-foot unobstructed radius around the unit.


  • Check the pilot light. (if it’s an older gas furnace)
    • Most people will have electronic ignitions, but some old gas furnaces will use pilot lights.


  • Check the flash code. (if it’s a newer gas furnace)
    • If something is wrong, your newer gas furnace will have some flash codes indicating a problem. Be aware that there are also normal flash codes. The panel on the gas furnace should have an explanation of the flash codes, so you will know if it is normal or problematic.


  • Check your thermostat settings
    • Make sure that the temperature setting on the thermostat is set higher than the current indoor temperature.
    • Make sure the thermostat is set to the heat position.


  • Check for freezing
    • If your outside unit is frozen over, turn it off and let the ice melt. Once there’s no more ice, turn it back on and check to see if your unit is working again.


  • If you have an air handler, check the following:
    • Make sure the panel switch did not come loose for whatever reason. Panel switches ensure power is cut off to the air handler or furnace if the panel is loose or removed.
    • For air handlers and gas furnaces check the secondary pan to see if it’s flooded with water. If so, you have a clogged condensation line, and it needs unclogged before the system can operate normally again.

Financing available with approved credit!

Heating and Furnace Terminology Definitions

There are many words and acronyms used in the HVAC industry that experts use throughout their conversations. It’s easier to make an informed decision when you know the common terms.

Air Handler
An appliance used to regulate and circulate air as part of an HVAC system. It’s usually a large metal box containing a blower and heating or cooling elements.

The direction in which the distribution of air occurs.

AFUE (Annual Fuel Utilization Efficiency)
A measure of how efficiently your furnace can utilize its fuel. The more efficient your furnace, the more heat you will get per unit of fuel.

A device that facilitates the combustion of air and gas.

Used to increase or decrease temperature via heat transfer.

Dual Fuel
An HVAC system that pairs an electric heat pump with a gas furnace and alternates between the two sources.

Fan Coil Unit
A device that uses a coil and a fan to heat or cool a room without connecting to ductwork.

Gas Furnace
Part of an HVAC system that converts natural gas or propane into high-temperature heat for your home.

Heat Exchanger
A heating component that is located in the furnace and transfers heat to the surrounding air, which is then pumped throughout the home.

Heat Pump
Heat pumps transfer heat into or out of your home, keeping you comfortable all year long.

HSPF (Heating Seasonal Performance Factor)
A measure of how efficient your heat pump or air conditioner is. A unit with a high HSPF rating is considered more energy-efficient.

Oil Furnace
Part of an HVAC system which converts heating oil into high temperature heat.

Upflow Furnace
An air handler or furnace that is installed in an upright position and circulates air through the side or bottom and out through the top.


Choosing Comfort Regardless of Your Budget

Your HVAC system creates the comfortable environment you’re used to when you’re at home. It also accounts for half of the energy your home uses every month. Having a reliable, energy-efficient heating and cooling system provides you peace of mind. Many homeowners are faced with a decision to repair their older, less-efficient unit or replace it with a new energy-efficient system. Consumer financing can be a useful tool to fit a new system into your budget without breaking your bank. Every dollar you spend moving up to a higher-efficiency system can produce comfort and energy savings you’ll appreciate for years to come. 

Learn more about financing that fits your budget

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