Thomas & Galbraith Has Been Selected as a 2020 Carrier President’s Award Winner

Just two months into the new year and we have some very exciting news to announce: Thomas & Galbraith has been selected as a 2020 Carrier President’s Award winner! Our team is most grateful to receive this honor and the recognition it represents – our commitment to our customers is second to none and our business continues to grow in the right direction.

This award is a big deal to us, as it says a lot about Thomas & Galbraith, as well as the other fine HVAC contractors who have received this honor. We explain some more details about the Carrier President’s Award and what it means to our team. We’d also like to take the opportunity to introduce you to the comprehensive selection of Carrier heating, cooling, and indoor air quality systems available for use in your Cincinnati area home.

Whenever you need HVAC installation, repair, or maintenance service, turn to your 2020 Carrier President’s Award recipient – Thomas & Galbraith.

About the Carrier President’s Award

The Carrier President’s Award is an honor presented to a select group of Carrier Factory Authorized Dealers each year. It is the highest award HVAC contractors are able to earn through the manufacturer.

Contractors are evaluated based on several key elements of a successful business, with the Carrier President’s Award going to those who show excellence in the following areas:

  • Customer Satisfaction
  • Expertise
  • Management
  • Leadership
  • Operations
  • Business Growth

The 2020 Carrier President’s Award is given based on an evaluation of the above areas for the 2019 calendar year. To hold the distinction of Carrier Factory Authorized Dealer, a contractor is already kept to a much higher standard than others. When the contractor goes above and beyond these higher standards, the brand offers recognition of this accomplishment through the Carrier President’s Award.

The HVAC industry is always growing and changing, as new technology develops or new legislation passes. Carrier President’s Award winners serve as role models for other Factory Authorized Dealers, as they effectively model the manufacturer’s strict standards and best practices.

What This Award Means to Us

Thomas & Galbraith has a longstanding history with the Carrier brand and has worked with Carrier products for many years. As a Factory Authorized Dealer, Cincinnati area homeowners look to us when it’s time to purchase new Carrier heating and cooling equipment, or service is required for their existing Carrier systems.

Carrier HVAC products are well-known by Cincinnati homeowners for their quality construction and reliable performance. Perhaps not coincidentally, those are key reasons area homeowners also turn to Thomas & Galbraith when they face indoor comfort issues. As such, Carrier heating, air conditioning, and indoor air quality systems serve as an ideal solution for the needs of our customers and our business.

The Carrier President’s Award isn’t just another prize for the mantle – it represents something very important to our team. Since our company’s humble beginnings back in 1977, we have remained committed to earning the complete satisfaction of our customers. We aim to always give you the best – the best service, the best advice, the best solutions – and when it comes to products, we believe the best is Carrier.

In order for these fine Carrier products to function at their best, we need to be our best. One way we ensure this is through NATE certification. Another way is through the factory training our team undergoes to learn the ins and outs of all Carrier HVAC systems, straight from the source. With advanced technical expertise and hands-on knowledge of how these systems function, Thomas & Galbraith is able to provide our customers with clear guidance when it comes to equipment selection, and accurate workmanship for installations, repairs, and maintenance services.

Without our customers, our Carrier President’s Award wouldn’t be possible. Our entire team works very hard to ensure all customers are completely satisfied with the products we provide and the work we perform. If trouble arises, we don’t run and hide – we sort out the problem and implement solutions so all your expectations are met. We always appreciate the recognition of a customer for a job well done – with the customer satisfaction element so important to the Carrier President’s Award, receiving this honor is additional recognition of our commitment to you.

Carrier HVAC Products for Your Cincinnati Home

Cincinnati homeowners need options when it comes to indoor comfort systems – no two households are the same nor have the same preferences. With Carrier’s diverse line of heating, air conditioning, and indoor air quality products, we know you are able to find options that fit your needs.

These systems are trusted in our own homes, so we are confident they will keep you comfortable, too. With a thorough understanding of all the advanced features and functionalities of different Carrier HVAC equipment, our staff is able to best explain how certain systems address your comfort needs and additional concerns in order to find the right fit for your Greater Cincinnati area home.

Briefly, learn about the options available through Carrier for home heating and cooling, as well as products that help homeowners address indoor air quality challenges. For an estimate to install a new Carrier HVAC or indoor air quality system, please contact us.

Carrier HVAC Installation, Repairs, and Maintenance from Thomas & Galbraith

Thomas & Galbraith is a Carrier Factory Authorized Dealer serving Cincinnati and the surrounding communities. Our advanced factory training and technical knowledge of Carrier systems help our team guide you through the equipment selection process and find a new Carrier unit that suits your needs and budget. We perform all services necessary to care for your Carrier HVAC equipment, from initial installation to regular maintenance throughout the years.

If you need a new heating, air conditioning, or indoor air quality system for your Cincinnati home, we think you’ll find that Carrier offers the solutions you need. Thomas & Galbraith’s NATE-certified HVAC professionals are happy to answer questions you have about new equipment and help you find the new Carrier system that best fits in your household. Contact us today to learn more about quality Carrier heating, cooling, and indoor air quality equipment.

Award Winning & Industry-Leading

Who Is MAX?

Max is an important part of our team. He is more than just a cartoon character. Max represents our commitment to quality work, craftsmanship, pride, and our passion to serve our clients and community. We celebrate this mentality through Max because these are the values that drive us to be the area’s most complete and comprehensive home service company. So, now when you see Max, you’ll know the story behind the man with the mustache!