Air Conditioner, Furnace & Plumbing Experts in Newport, KY

Servicing Air Conditioners, Furnaces, and Plumbing in Newport, KY

When you own an older home in Newport, KY, there’s no telling what could go wrong next. Whether you are faced frozen plumbing lines or water heaters that simply don’t offer the cozy, comfortable showers you’re used to, it can be challenging to know what to do next. When we founded Thomas & Galbraith Heating, Cooling & Plumbing, we wanted to create a place where our customers could come when they needed help, and we think we have done just that.

We are proud to have a team of licensed, bonded, and insured KY plumbers and NATE-certified HVAC technicians who are ready to help you whenever something happens at home. From water pressure issues and clogged drains to non-functional furnaces and damaged sump pumps, our team knows how to resolve your appliance and plumbing network challenges, and we are always up to take your call.

We offer 24/7 support for our customers, and many repairs can be conducted the same day. We want to help you to save money, improve energy efficiency, and keep your home comfortable and safe, so we welcome the next challenge your house may bring our way. Here are just a few of the services our team can offer for a low, transparent price.

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Air Conditioning Repair in Newport, KY

When weather in Newport, KY becomes muggy and uncomfortable, it’s always nice to enter a cool, crisp space when you get home for the day. However, that comfortable home environment is only possible when your air conditioner works properly, so when your system becomes a problem, you could be met with a hot mess on your hands.

When air conditioners stop working properly, problems can pop up one at a time or all at once. You may notice that your monthly energy bills are getting higher and higher, or that your system simply can’t keep up with the cooling demand your home requires. When your air conditioner, geothermal heat pump, air source heat pump, or ductless mini split system stops working properly, our team here at Thomas & Galbraith Heating, Cooling & Plumbing is happy to step in and help.

We are available to help around the clock, even if you notice issues in the middle of the night. We want your home to be safe and comfortable for your family, so we will dispatch a NATE-certified technician right away. When we understand what the problem is, we will take the time to discuss it with you, so you can decide how to proceed with repairs. Since we are a Carrier Factory Authorized Dealer and stock our trucks with common HVAC equipment, we can usually fix problems the same day we arrive. Please let us know if we can help. We service all varieties of air conditioners.

Find out more about our air conditioning repair services.

Air Conditioning Replacement in Newport, KY

Even the most reliable air conditioners will start to experience problems after a few years. Towards the end of a system’s usable lifespan of between 10-15 years, they usually develop the most issues in the last few. If your air conditioner has stopped working again, and you can remember the last time it wasn’t working, there is a chance that a replacement might be a better option. Modern air conditioners, heat pumps, and ductless systems are designed to use less energy and cool more effectively than older models, which can lower your expenses and make your home more comfortable.

When a new air conditioner is needed, we even have a team of Comfort Consultants who will walk you through different options. By determining the cooling load of your home and talking with you about your preferences, they can help you to know which system to invest in. Our NATE-certified HVAC installers receive hours and hours of factory-direct training to install systems by the book, so you can enjoy your new air conditioner from the first cooling cycle.

Find out more about our air conditioning replacement services.

Furnace Repair in Newport, KY

When the weather is cold outside, it isn’t always possible to bundle up and ignore the discomfort. Winter weather in Newport, KY can feel like it is cutting right through you, especially if your home has drafts. In some instances, winter weather can even pose risks to young children and the elderly, so we want to help you if your furnace stops cooperating.

When furnaces fail, they can create warning signs like strange sounds or smells. Sometimes, the system simply runs more frequently or stops heating your home efficiently. When furnaces can’t seem to keep up, our team of NATE-certified professionals is ready to take your call and fix your problem. Here at Thomas & Galbraith Heating, Cooling & Plumbing, we answer calls 24/7/365, because furnace issues don’t always occur during office hours. We service all makes and models of conventional furnaces, heat pumps, and boilers, so you never have to worry about our team being unprepared.

Whether you are faced with a blower that won’t turn off or an ignition that won’t turn on, we can usually conduct repairs the same day. Please let us know if you are faced with furnace issues, and we will help as soon as possible.

Find out more about our furnace repair services.

Furnace Replacement in Newport, KY

When your furnace wears out, it can be tricky to know what to do next. Furnaces are one of the most essential components of your home, and help to make your Newport, KY home warm and safe all winter long. When furnaces stop working, Thomas & Galbraith Heating, Cooling & Plumbing is ready to help.

We are proud to be a Carrier Factory Authorized dealer with access to great deals on a long list of conventional furnaces, heat pumps, and boilers. Our NATE-certified installation team receives factory direct training to install new systems, and we can even rip out and haul away your older unit. If you aren’t sure which model is right for your home, our Comfort Consultants are more than happy to answer your questions and identify a unit that would be a good fit for your space. Let us know how we can help, and we will do everything we can to make your home the cozy space you need this winter.

Find out more about our furnace replacement services.

Plumbing Repair in Newport, KY

There are issues in your home that need to be addressed quickly, and then there are true emergencies. At Thomas & Galbraith Heating, Cooling & Plumbing, we believe that most plumbing issues need to be handled as soon as possible, since they can impact the safety, convenience, and cleanliness of your home. For that reason, we are always here to help, whether your water heater springs a leak in the middle of the night or your toilet becomes hopelessly clogged first thing in the morning.

Our commitment to excellence starts from the moment you call in. Live professionals are always on hand to take your call, and a licensed, certified, insured plumber can be dispatched to your Newport, KY home right away to start addressing the issue. We will take the time to understand what caused the problem in the first place and to explain the issue to you, because we believe the customer should always be in charge of every service call.

From broken plumbing lines and non-functional plumbing fixtures to sudden leaks and ongoing sewer issues, we can fix it all with our patience, know-how, and state-of-the-art plumbing equipment. The next time your plumbing stops cooperating, make Thomas & Galbraith your first call to prevent flooding, wasted water, and sanitation concerns.

Find out more about our plumbing repair services.

Water Heater Replacement in Newport, KY

Water heaters are a critical appliance in your home, even if you don’t feel like you use it as often as your refrigerator or dishwasher. In fact, many home appliances use hot water warmed by your water heater when you least expect it. For instance, your dishwasher uses hot water to clean and sanitize your dishes, and your washing machine wouldn’t be capable of removing as much grime from your clothes without a steady stream of heated water. For these reasons, hot water heaters consume as much as 20% of a family’s annual energy use, even though hot water heaters are typically the last thing people think of when they create home maintenance lists.

Hot water heaters are used so heavily that they typically don’t last longer than 10-20 years. In fact, tank water heaters typically start developing serious problems after about 12 years, while on-demand systems can last longer. As water heaters age, they can become less efficient, or struggle to keep up with demand. Over time, you may find that it seems like your system simply doesn’t have a tank, since sediment can start to fill up the internal space where water is stored.

When your water heater needs to be replaced, you can count on our licensed plumbers here at Thomas & Galbraith Heating, Cooling & Plumbing to make things right. We can come out, look at your system, determine the age of the unit, and give you our opinion. If you decide that you would like a new water heater, our team of Comfort Consultants can talk with you about different options. During installation, our team uses factory-direct training to ensure proper placement and function, and we can even convert your home from electric to natural gas power. Let us update your water heater and haul away your older unit today!

Find out more about our water heater replacement services.

Sump Pump Replacement in Newport, KY

Flooding inside your home can create an incredible mess in seconds. In addition to damaging carpeting and drywall, water damage can infiltrate electrical lines, creating hazards that are difficult to see, but dangerous enough to shock people and pets. Many homeowner’s insurance claims stemming from Newport, KY homes are due to flooding, which is why we always recommend sump pumps for lower areas in your home like basements and crawlspaces.

Sump pumps are installed below grade in your home and designed to turn on and remove water when it collects in a storage bin. These systems are very energy-efficient, since they only operate when water is present. However, even the best sump pumps don’t typically last longer than a decade, so it’s important to stay on top of maintenance, repairs, and replacements. When your sump pump reaches the end of its life, you may not even know unless your home floods.

Protect your property by having our team of licensed plumbers install or repair a sump pump in your home. Here at Thomas & Galbraith Heating, Cooling & Plumbing, we can help with all of your sump pump needs, including installing new battery-powered secondary sump pumps. These units will work even when clogs or power outages keep your primary pump from turning on. With the right sump pump, you can rest a little easier the next time we experience a heavy rain or snowstorm.

Find out more about our sump pump replacement services.

Who Is MAX?

WCA Color Standing Max

Max is an important part of our team. He is more than just a cartoon character. Max represents our commitment to quality work, craftsmanship, pride, and our passion to serve our clients and community. We celebrate this mentality through Max because these are the values that drive us to be the area’s most complete and comprehensive home service company. So, now when you see Max, you’ll know the story behind the man with the mustache!

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