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Here’s What You Can Expect from Our Team

  1. A friendly member of our Client Care Team will reach out to you shortly to better understand how we can help.
  2. We will schedule a time that is convenient to you and your schedule.
  3. Upon scheduling a visit, a confirmation email and text will be sent.
  4. The day of the visit, an email and text reminder will be sent with a picture and short biography of our team member.
  5. Our team member will politely knock on your door and enter wearing shoe booties, facemask, and gloves.
  6. During our visit to your home, we will maintain a safe distance per the CDC guidelines.
  7. The team member will ask questions to better understand the issue at hand.
  8. We will go to work to complete a thorough evaluation of your home.
  9. Upon competition of the evaluation we will present various options to make your home more comfortable and safe.
  10. Once you are comfortable with our team and one of our solutions, we will ask for a signature to begin the work.
  11. We will then schedule a time that is convenient with your schedule to complete the work.
  12. Before we leave the home, we will ask if we have provided you with a “5-Star” experience. If not, we want to make it right!
  13. We will stand behind the craftsmanship of our work and be available to you if anything arises.

Who Is MAX?

Max is an important part of our team. He is more than just a cartoon character. Max represents our commitment to quality work, craftsmanship, pride, and our passion to serve our clients and community. We celebrate this mentality through Max because these are the values that drive us to be the area’s most complete and comprehensive home service company. So, now when you see Max, you’ll know the story behind the man with the mustache!