At Thomas & Galbraith Heating, Cooling & Plumbing our goal is to provide a 5-star experience to every client. We are proud of our team who go above and beyond to provide our clients with the best experience possible.
“Both times we needed help with our heating and air, we had the same technician Kenny, help us. He was friendly and helpful. Our first call was for our AC back in May. He was at our house until 2 am! The second time was in November for our furnace. He wanted to make sure that job was done right. He made sure that our family was comfortable before he left. He has no idea how much we appreciate his help. I would recommend this company to all of my friends and family.”
“On time and courteous. Explained what was wrong and fixed it promptly. Also serviced the furnace quickly and got my heat back on.
“Came to service broken furnace. Installed new furnace and AC. very prompt and worked us in since it was extremely cold and we had no heat.”
“Technician was prompt on the appointment, offered me options and best price bundling for upcoming needs, respecting my choices after providing thorough information. Employees are kind and respectful of my home and me. Work was completed promptly and they made sure I was informed of new items, providing demonstration as needed. Great service and experience.”
“Excellent customer service! am so pleased! The plumbers called me to let me know they were coming, plus I received a text with his picture, name, and number so I would know who to expect. Another plumber was with him and both were polite and efficient. They even played with my kids! I will definitely use Thomas & Galbraith in the future.”
“They were great! The plumbers were very nice and did the job quickly once the got here. Their price was about 25% of another competitor I talked to. They even sent me a text with information about the plumber coming to my house that included some info about his experience, family, and personal interests.”
“We were given a very competitive rate to service our equipment. Our appointment was confirmed by e-mail and by phone. The service man actually arrived early, performed a very quality job, and was informative about any questions we had for him. I would use this company again.”
“We LOVE Thomas and Galbraith! Every person we have come in contact with has been professional, kind and knowledgable. They have been to our house several times and have always done a great job.”
“Great work! They were able to come out quickly and fixed my clogged main drain. The technician was thorough and took the time to double check his work. He explained everything he did and was able to recommend ways to keep the issue from reoccurring. He also looked at some other plumbing problems I’d like taken care of eventually and offered a free estimate for those. I’m quite pleased with Brandon’s work and professional demeanor.”
“Anytime we have had them come out, they call before arriving, arrive on time, work quickly and thoroughly and are always friendly. Keep up the great customer service.”
“Called for a clogged drain and price was very reasonable. Service tech called to give me a 45 minute window before arriving. Service tech arrived after I explained the situation he explained his procedure for getting the drain unclogged and went to work. Only took about 30 minutes. Cody and Hunter were friendly and professional. I will definitely recommend them over the giant companies.”
“The company responded promptly and sent a technician to address my urinal clogging issue as promised. Ryan did a great job and resolved my issue in three minutes. Both technicians were professional and polite. Most importantly they provided advices on how to maintenance and prevent clogging in the future.”
“Thomas & Galbraith were very professional, timely and equipped for any plumbing problem. Came early, donned their protective gear, listened to my description of problem and went to work. Appeared I had a master plumber and his assistant, problem solved, clean-up and helpful instructions all in about 20 minutes. Would definitely hire again.”
“Plumber arrived same day and found a way to even costs out so that I get future discounts. Worked quickly and cleaned up after himself. Problem solved.”
“Professional, competent, knowledgeable, quick to respond. Very satisfied!”
“They did a super job. 5 Stars. They respond fast and get the problem fixed quickly. Everyone should use them. Very professional.”
“Prompt efficient and put in a lot of extra effort. Very knowledgeable and helpful”
“Fantastic job and professional technician.clearly explained the issue, gave advice how to stay away from clogging issues.”
“Just had a service call from a fellow named “Justin.” Like all Thomas & Galbraith service men, he was polite, knowledgeable, prompt, tidy and on top of things. A pleasure to do business with. This is a very good company.”
Max is an important part of our team. He is more than just a cartoon character. Max represents our commitment to quality work, craftsmanship, pride, and our passion to serve our clients and community. We celebrate this mentality through Max because these are the values that drive us to be the area’s most complete and comprehensive home service company. So, now when you see Max, you’ll know the story behind the man with the mustache!